Reach T-Mobile Corporate Office (2024)

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T-Mobile Corporate Office is located in Washington, USA. More information to reach out to T-Mobile is listed below, including the T Mobile corporate office address, phone numbers, and websites. Also, customer reviews and T-Mobile complaints.

How to Contact T-Mobile Corporate Office Headquarters HQ

Address: 12920 SE 38th St. Bellevue, WA 98006 USA

T-Mobile Phone Numbers and Contact Information

T Mobile Headquarters Phone Number: 1-425-378-4000
Fax Number: 1-425-378-4040
TTY: 1-877-896-1018
Customer Service Number: 1-877-453-1304
Business Customer Service: 1-888-537-4242
Website: T-Mobile.com

Reach T-Mobile Corporate Office (1)

Maps and Directions To TMobile Corporate Office Location

T-Mobile Competition

T-Mobile competes against major rivals like , Verizon, and Xfinity. Known for its ‘Un-carrier’ approach, T-Mobile has differentiated itself by challenging industry norms and placing a strong emphasis on customer service. They also own Metro by T-Mobile. Other smaller competitors include Mint Mobile, Boost Mobile, US Cellular, Google.

Reach T-Mobile Corporate Office (2)

Disclaimer:

CorporateOfficeHeadquarters.com is not affiliated with T-Mobile. The content here is for informational purposes, offering a platform for reviews and user feedback.

T-Mobile Updated TOS - Terms of Service on Speech

December 28, 2023

I was going to switch to T Mobile from Verizon due to cost concerns, but when I learned of your proposed TOS changes, I was livid! How dare you dictate what we message others? This is nothing short of criminal and I’ve been talking to other customers and they plan on leaving your service unless this changes immediately!

A

T-Mobile Amazing Experience

May 6, 2024

Willy at the Casselberry Florida store is an absolute rock star! Lets just say Willy fixed in 5 minutes what the Apple store and Wal-Mart could not and/or refused to do! I am now a proud T-Mobile member.

Laurie

T-mobile Bloomingdale IL Issue

May 4, 2024

T-mobile at 170 E Lake st unite 5 Bloomingdale IL. I am sorry as a loyal customer over 20 years, this is the worst experience I’ve had. I upgraded my phone with girl named Jasmine, she added 5 tracking devices as a complimentary that I didn’t want, she said it’s free, I never used it and saw extra charge on my account. I went back to return it, a guy named Dave told me that they are free and will credit me money that I should come back April 28th Sunday at 10am to meet with him to resolve the issue. He was not there because the store opens at 11, I came back at 11 and he wasn’t there. They told me the promotion is over and I can’t return the devices so I had to end up calling customer service. They were dragging me from month to month to get time. Now they told me the May 23 when billing cycle is over. I keep hearing that and no one do anything. I hope someone can resolve my issue.

Natasa

T-Mobile Excellent Customer Service

April 30, 2024

Yes T-Mobile customer service got it right! Wow!!! I see a lot of bad reviews on here.🥴🥴🥴 I’m writing this review because of the 4 people who did right by me.They ALL worked very HARD to make it right!!! I have no way of letting them know how much I THANK them all and I APPRECIATE everything they did to help fix my situation. I have been a T-Mobile (prepaid) customer for over 25 years. I was grandfathered in my plan. I’m older and did not grow up with technology. The people are: Ronald a supervisor ,Maria, Sherry, and David. This was on April the 27,2024. I had my acct. suspended by T -Mobile 12 hours earlier than they were supposed to. I have always added more minutes to keep my plan active for another year. for 25 years. There was a big balance and I thought it was lost. It took 3 days and 3 long phone calls to get it fixed. So I Appreciate and Thank them for their patience, calmness,(I was very upset) kindness which in turn helped me be calm, patient and kind as well. I hope they might read this and see it. Good customer service is rare these days and should be noted and praised when it does happen.

Thank you 😁😁😁😁

Many blessings to you Ronald, Maria, Sherry, David. 🙏🏻✝️🙏🏻✝️🇺🇸🇺🇸🇺🇸

Evie

T-Mobile Customer Service Issue

April 23, 2024

Not to be trusted! I ended up paying for a lost phone that was lost at the receiving end of warehouse. All indications it had been signed for and received but the warehouse claims it did not make it to warehouse. Several communications and even an attempt to have resolved at a higher level yielded zero communication back. I moved my account to T-Mobile because I assumed it would be better, I was 200% wrong. Not to be trusted and I am surprised they can do business with lack of communications. Well T-Mobile was paid the $1209 USD and more. I am canceling and going to the lack luster company I had before.

Mike

Reach T-Mobile Corporate Office (2024)

FAQs

How to reach T-Mobile headquarters? ›

Call the main line for T-Mobile's Executive Offices at (425) 378-4000.

What is the best way to complain to T-Mobile? ›

If you are calling our customer support team from a phone other than your T-Mobile phone, call our toll-free number (1-800-937-8997) and enter your T-Mobile phone number when prompted.

Does T-Mobile have a corporate office? ›

T-Mobile's main headquarters is located at 12920 SE 38th St Bellevue, WA 98006 US. The company has employees across 6 continents, including North AmericaEuropeAsia.

How do I complain to the FCC about T-Mobile? ›

If you want to file a consumer complaint about the issue you are experiencing, go to consumercomplaints.fcc.gov and choose from the six category buttons under File a Complaint (TV, phone, Internet, radio, emergency communications, access for people with disabilities).

Who is the CEO of T-Mobile? ›

How do I contact T-Mobile Team of Experts? ›

Connect with Customer Care

For account advice and troubleshooting options, our experts are here to assist you. Call 611 from a T-Mobile phone. Call 855-984-3998 from any phone.

How to file a claim against T-Mobile? ›

Online claim in your T-Mobile Account
  1. Log in to your T-Mobile account using a web browser.
  2. Select Account and choose the line you're filing a claim on.
  3. Select File a claim or File damage claim or Report lost or stolen. ...
  4. Once you confirm the selection, you'll be redirected to the claims website at mytmoclaim.com.

How do I resolve a dispute with T-Mobile? ›

The Notice of Dispute must contain enough information for us to identify your account and attempt to resolve your claim, including (a) the name of the T-Mobile account holder; (b) billing account number; (c) the mobile telephone number at issue; (d) a written description of the problem, relevant documents and ...

Can I contact T-Mobile by email? ›

T-Mobile does not use e-mail for Customer Care related matters or for Support related matters. However, you can reach out to them through DM on Facebook or Twitter if that is preferrable to calling 611. If you call 611 though. 7AM ET is about the best time to get someone from the US to answer yuur call.

Who owns T-Mobile? ›

Does T-Mobile have a legal department? ›

Mark Nelson is T-Mobile's executive vice president & general counsel. He oversees legal and government affairs for the Un-carrier and works alongside an exceptional team of lawyers and other dedicated professionals.

How many employees does T-Mobile corporate have? ›

Interactive chart of T-Mobile US (TMUS) annual worldwide employee count from 2010 to 2024. T-Mobile US total number of employees in 2023 was 67,000, a 5.63% decline from 2022. T-Mobile US total number of employees in 2022 was 71,000, a 5.33% decline from 2021.

Does filing a complaint with the FCC do anything? ›

The FCC cannot resolve all individual complaints, but we can provide information about your possible next steps. The collective data we receive from complaints helps us keep a pulse on what consumers are experiencing, may lead to investigations and serves as a deterrent to the companies we regulate.

What are three of the six types of complaints you can make to the FCC? ›

To file a complaint from the home page, choose the category that best describes your issue:
  • TV.
  • Phone.
  • Internet.
  • Radio.
  • Access for People with Disabilities.
  • Emergency Communications.

Does filing a complaint with the FTC do anything? ›

The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...

What phone number is 1 800 937 8997? ›

For T-Mobile non-device offers and for general help, dial 611 from your T-Mobile phone, or call 1-800-937-8997.

What is the address for T-Mobile billing? ›

T-Mobile account number, which can be found on the Account tab in the T-Mobile app, in your account online, or on your paper bill. Payee name: T-Mobile. Payment address: T-Mobile, P.O. Box 742596, Cincinnati, OH 45274-2596.

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